---
title: How do I connect HubSpot to Office 365 Outlook?
description: Connect a personal inbox to HubSpot to send one-to-one emails from the CRM, log email replies to the CRM, send sequences emails, and install HubSpot Sales to access the sales tools in your inbox. Some
---

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# How do I connect HubSpot to Office 365 Outlook?

Connect a personal inbox to HubSpot to [send one-to-one emails](https://knowledge.hubspot.com/email/send-and-reply-to-one-to-one-emails) from the CRM, [log email replies](https://knowledge.hubspot.com/email/log-email-replies-in-the-crm) to the CRM, send [sequences emails](https://knowledge.hubspot.com/sequences/enroll-contacts-in-a-sequence), and [install HubSpot Sales](https://knowledge.hubspot.com/connected-email/how-to-install-hubspot-sales) to access the sales tools in your inbox. Some [HubSpot tools](https://knowledge.hubspot.com/account/what-features-are-supported-by-my-email-provider-and-require-a-connected-inbox) require a personal inbox connection. You can connect multiple personal inboxes to HubSpot that your user can use to send emails.

A [team email address](https://knowledge.hubspot.com/conversations/create-a-conversations-inbox#connect-a-team-email-channel) is an email address that multiple users have access to and use to communicate with customers. You can connect a team email address to the [conversations inbox](https://knowledge.hubspot.com/conversations/create-a-conversations-inbox) so your team can view, manage, and reply to emails in one place. Learn how to [connect a team email address to HubSpot](https://knowledge.hubspot.com/conversations/create-a-conversations-inbox#connect-a-team-email-channel), or review this guide about the [different inbox connections](https://knowledge.hubspot.com/connected-email/choose-an-inbox-connection) in HubSpot.

#### Connect your Office 365 account

**Please note:** you cannot connect a [shared Office 365 mailbox](https://docs.microsoft.com/en-us/microsoft-365/admin/email/create-a-shared-mailbox?view=o365-worldwide) to HubSpot.

- In your HubSpot account, click the **settings icon** settings in the main navigation bar.
- In the left sidebar menu, navigate to **Integrations** \> **Email integrations**.
- Click **Connect personal email**.
- Next, click **Office 365**.

![](https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_Images/CRM/Settings/connect-office-365.png?t=1542635840897&width=640&name=connect-office-365.png)

- Read through what to expect when you connect your Office 365 inbox to HubSpot, then click **Continue**.
- You'll be prompted to log in to your Office 365 account. Enter the **email address** of the Office 365 account you want to use. If you're already logged into one or more of your email accounts, choose the account you want to connect.
- You'll be redirected back to your settings where the connection will be verified and completed. A dialog box will appear to inform you that your Office 365 inbox is now connected to HubSpot.

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